
You must be at least 18 years old to place an order through our website and have the intention of collecting the order within the agreed time limit. You should check your order and information carefully and correct any errors before submitting your order. Completing checkout is a commitment to collect and pay for your order. We are unable to correct any errors once payment has been processed. To add additional items to your order after completing checkout, please create a new order. In case of errors, please contact us immediately as we may be able to assist. You will be charged as per the prices on our website and these prices are inclusive of vat. In any instance where the price on the website is an incorrect lower price, the restaurant is under no obligation to ensure that the order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.
We do not store credit card details nor do we share customer details with any 3rd parties.
We use DOJO to collect and process transaction information. REGISTERED COMPANIES T/A Mango Thai Tapas. Mango 27 LLP, 27 Portswood Road, Portswood, Southampton, SO17 2ES, 023 8067 8877, portswood@mangothai.co.uk, company registration OC333771, vat number 946658963. Mango 180 Ltd, 180-182 Above Bar Street, Southampton, SO14 7DW, 023 8033 6540, abovebar@mangothai.co.uk, company registration 15018523, vat number TBC.
Collecting your order You should arrive at the restaurant at the time you selected to collect your order, let the team know the name you have placed your order under and the order number. We will endeavour to have your order ready for you to collect at your chosen time. In the event your order is delayed, we thank you for your patience.
You may cancel or change your order after it has been submitted and payment has been authorised but this is only allowed up to 45 minutes before the chosen collection time. This can be done by telephoning the restaurant directly. Any order cancelled 45 minutes less than your chosen collection time will be charged to you, and no refund will be given. If we are unable to fulfil your order or a menu item isn’t available, we will offer a substitute or refund the item amount. We reserve the right to refuse any order should it be necessary for any reason and in the event of needing to issue a refund we will endeavour to do so within 10 working days.
You must be at least 18 years old to place an order through our website.
If you have a problem with your order please call us at Portswood on 023 8067 8877 or Above Bar 023 8033 6540. Email: portswood@mangothai.co.uk or abovebar@mangothai.co.uk.